Re: Social Media Feedback
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The responses on Twitter to a request for clarification haven’t been very good. However it’s good Jon is asking them
Personalising a corporate account is not good either: maybe John (B) needs to advise the other B that it’s a corporate account. I’ve listed a few suggestions elsewhere on socials about running the account- but I can see nowhere where any of the blocks are justified; and I’ve been called a lot worse before without blocking. If they’re that bad, complain to Twitter- they do block accounts (and I’ve had a decent record of getting accounts suspended/banned)
If the decisions are being made by the one person that now runs the account- it’s not good. He’s new and should be discussing this with his line manager, ie whoever appointed him. It’s just another PR fail after the others this year, and to be fair the others were taken at board level
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